⭐ EXTRADEL Return & Cancellation Policy

Returns

We accept returns within 14 days of delivery for items in their original condition and packaging. Customers are responsible for return shipping costs.

To request a return, contact us at info@extradel.com. Returns must be approved before being sent back. Items sent without approval cannot be accepted.

Condition Requirements

To be eligible for a return, items must be:

• in the same condition as received
  
  

• unused
  
  

• unworn
  
  

• in original packaging
  
  

• with proof of purchase
  
  

Room Sprays, Cleaners & Fragrance Products

Due to the nature of liquid and fragrance items, room sprays, cleaners, and perfumes must be unused and in original condition to be eligible for a return. Opened or used liquid products cannot be returned.

Damages & Issues

If your order arrives damaged, leaking, or incorrect, contact us immediately so we can evaluate and resolve the issue.

Non‑Returnable Items

Certain items cannot be returned due to safety and regulatory considerations. These include:

• used liquid products
  
  

• opened fragrance items
  
  

• hazardous or flammable materials
  
  

• personal care items
  
  

• final sale items
  
  

• gift cards
  
  

Exchanges

If you need a different item, the fastest method is to request a return for the original item (if eligible) and place a new order once the return is approved.

Refunds

Once your return is received and inspected, we’ll notify you of approval or denial. Approved refunds are issued to your original payment method within 10 business days.

If more than 15 business days have passed since approval, contact us at info@extradel.com.

⭐ Order Cancellation

Orders may be canceled within 1 hour of purchase. After an order has been fulfilled, it cannot be canceled and will follow our return policy.